SMS PRIVACY POLICY

Last Updated: November24, 2025
Business Name: The Granger Project LLC, dba Stillwater Stables & Stays
Information We Collect

  1. We may collect the following information from customers as part of providing our services:
  2. Contact Information: name, email address, phone number, and mailing address.
  3. Service Information: reservation details, event information, and preferences related to your stay or services.
  4. Payment Information: credit card or other payment details when making a purchase or booking (processed through secure third-party processors).
  5. SMS Consent Information: your express consent to receive SMS messages.

How We Collect Information
  1. We collect information in the following ways:
  2. When you fill out forms on our website, booking platform, or event registration pages.
  3. When you communicate with us by email, phone, SMS, or in person.
  4. When you complete a purchase or reservation.
  5. When you opt in to receive SMS messages, either online or in person.

How We Use Your Information
  1. We use customer information strictly to support and deliver our services, including:
  2. Sending booking confirmations, updates, reminders, and customer support messages.
  3. Providing on-site services, events, and experiences.
  4. Processing payments and managing reservations.
  5. Responding to customer questions or requests.
  6. Sending marketing or promotional messages only if you have opted in to receive them.

How We Share Your Information
  1. We may share customer information with trusted third-party service providers only as needed to support essential business operations. Examples include:
  2. Payment processors for secure transactions.
  3. Shipping or delivery services for merchandise.
  4. Technology providers who support booking, SMS, or customer communication platforms.

No Selling or Sharing for Promotional Purposes

  1. Customer information is never sold or shared with third parties or affiliates for marketing or promotional purposes
  2. Opt-In Information Is Never Shared
  3. All information sharing described above excludes mobile numbers, SMS opt-in data, and SMS consent. SMS opt-in information is never shared with anyone for any purpose.

SMS Opt-Out

  1. Customers may opt out of SMS communications at any time by:
  2. Replying STOP, UNSUBSCRIBE, END, or QUIT to any message.
  3. Contacting us directly using the information below.
  4. After you opt out, you will no longer receive SMS messages from us unless you opt in again.
  5. Accessing or Updating Your Information
Customers can request more information about our privacy practices or request changes to their personal information by contacting us:

Email: [email protected]
Phone: (248) 479-3909
Website Contact Form: www.stillwaterstays.com

We will respond to all requests within a reasonable timeframe.